The Human Edge

Where potential meets performance

We provide consultancy, facilitation & coaching to develop leaders and drive change.

We focus on building connection, confidence, and clarity - as well as capability.

We maximise your Human Edge.

Our blend of advisory, facilitation, and coaching services can support you to transform your leaders, whether you need to diagnose challenges, design & deliver bespoke solutions, or make the impact more durable.

Growth doesn’t come from comfort, and insight doesn’t come from shame. We help you hold space for honest reflection, smart risk-taking, and real behavioural change.

Services we offer

Advisory

Helping you to find the light and make the path forward clear.

Design

Putting the puzzle pieces together to create leadership development solutions.

Facilitation

Walking side by side with your people through the path of change.

Coaching

Aligning your internal path with the direction of your end goal.

Packages

Built for you - a combination of services to best serve your needs.

What makes us different?

To ensure that what we design & deliver makes a real impact, all of our solutions are:

Designed *with you* : we tailor solution content, delivery & set up, guided by *your* knowledge of what your people need and what they’ll respond to (culture, language, learning styles, time, priorities). This makes the learning ‘land’.

Agile : We ensure feedback is sought, captured, and acted on in real-time throughout, meaning that content and facilitating can shift to changing priorities or contexts. This ensures the learning remains relevant. 

Durable : Many providers retain IP of their solutions meaning that they are a ‘one time’ fix (or expensive to re-run). All of our designs incorporate the planned ‘ripple effect’ you want the development to have (e.g. follow up resources, train the trainer sessions, leader-led dissemination). This protects the sustainabililty of change. 

Where do we focus?

Enhancing the capability of leaders is the desired outcome of any development programme. We believe that to ensure the impact is sustainable there need to be three areas of focus in content and facilitation:

Building Connection:

  • Leaders seeing, hearing and understanding each other – increasing authenticity & safety.

  • Leaders becoming part of a community – maximising collective output.

  • Reading dynamics & reflecting their implications – improving quality of communication.

Building Confidence:

  • Creating a safe space for leaders to practice – giving  exposure & experience.

  • Challenging leaders to push boundaries – learning from others and trying new things.

  • Including regular, action oriented feedback – increasing alignment with business outcomes.

Building Clarity:

  • Generating catalysts for diversity of thought – improving scale, scope & level of thinking.

  • Identifying clear ownership – driving individual and team motivation & delivery.

  • Strengthening decision making – enabling faster, more aligned action in complexity.

What our clients say…

  • “Rachael played a pivotal role in shaping and executing our leadership development strategy during a highly complex divestment and transformation programme. She doesn’t just design leadership programmes…she is more of an architect of capability ecosystems that align and support business goals and priorities but also cultural realities. Her work with our executive leadership team and key, often informal, influencer groups was not only structured and insight-driven, but also deeply human…creating environments where I and others could confront uncomfortable truths, build resilience, and emerge with greater clarity and confidence for the next stage of the journey. Whether you're navigating a high-stakes change agenda with a challenging people agenda or investing in the long-term effectiveness of an emerging leadership cohort, Rachael brings the strategic acumen, coaching depth, and organisational sensitivity to make a lasting impact."

    Chief Operations Officer & MD Dach | Delegate & Leadership Team | Executive Programme

  • "“I had the pleasure of working with Rachael at Shell Recharge Solutions, and she truly stands out as one of the most empathetic, thoughtful professionals I've ever encountered …she has a real gift for making content come alive and involving everyone in the room, whether in person or online. She leads with authenticity and dares to be vulnerable, which creates a space where others feel safe to do the same. Her work doesn’t just “land,” it sticks because she pays attention to the before, during, and after of any change or learning intervention.”

    Head of Operational Excellence | Delegate | Change Leadership Series

  • "Rachael’s skill at reading group dynamics is second to none. She creates an atmosphere of trust and openness, so that senior executives feel empowered to model new behaviours and junior team members feel safe to stretch themselves. I watched her transform siloed, risk-averse teams into high-trust, high-performance units who embraced change rather than feared it. The ripple effect was undeniable: improved collaboration, clearer decision making, and a culture where everyone was motivated to win, together…Her ability to translate strategic goals into tailored development journeys means that investment in her programmes delivers measurable impact across the organisation. If you’re looking for a leadership and change partner who will maximise the potential of your people, galvanise your teams around a shared vision, and embed sustainable behaviours, I can’t recommend Rachael highly enough. She’ll bring The Human Edge to your organisation, in every sense of the word."

    Regional Director UK & Nordics | Delegate | Extended Leadership Team Programme